USE OF INFORMATION
ESSENTIALS HEALTHCARE collects personal information in several ways when you place an order or make an account with us. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping, mobile phone number and credit/debit card billing address (es) for the purpose of order process. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service provider's systems. We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link. We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.
ESSENTIALS HEALTHCARE may use your personal data for the following purposes:
- To create your personal account at Essentials.pk (e.g., your name and email address)
- To process your orders (e.g., your name, address and bank details)
- To be able to send text message notifications of delivery status (e.g., your mobile phone number)
- To be able to send you marketing offers such as newsletters and our catalogues (e.g., your email address, wish lists, your name, and your postal address)
- To be able to contact you in case of any problem with the delivery of your items (e.g., telephone number, address)
- To enable us to answer your queries and to inform you of new or changed services (e.g., your email address)
- To notify the winners in promotions (e.g., your email address, name, home address and telephone number)
- Disclosing your data to fraud prevention agencies.
- To be able to analyze your personal data to provide you with relevant marketing offers and information (e.g., name)
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data. Lastly, we do not sell your details to third party marketing companies.
We may use your email address to confirm your request, to send you notice of payments, information about changes to our products and services, and notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the websites. By using the websites and providing your mobile phone number, you hereby consent to receive autodialed and/or pre-recorded telemarketing calls and text messages from or on behalf of us at the mobile number that you provide at sign-up. You understand that consent to receiving messages on your mobile device is not a condition of purchase and understand that message and data rates may apply.
You have the right to request information about the personal data we hold about you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. If you require more information please send an email to email@example.com
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect the following types of information from our users:
Personal Information You Provide to Us: We may receive and store any information you submit to the Application (or otherwise authorize us to obtain – such as, from (for example) your Facebook account). The types of personal information collected may include your Full Name, email address, IP address, browser information, username, demographic information, and any other information necessary for us to provide the Application services.
Personal Information Collected Automatically:
We receive and store certain types of usage related information whenever you interact with Application. For example, we may automatically receive and record information regarding your computer’s IP address, browser information, Facebook user ID, Facebook Page fan status, and URLs accessed. Such information may be shared in aggregate (non-personally identifiable) form with our partners.
HOW DOES ESSENTIALS HEALTHCARE USE THE INFORMATION IT COLLECTS?
We use the information described in this Privacy Statement (i) internally, to analyze, develop and improve its products and services, and (ii) as set forth below in the “Will ESSENTIALS HEALTHCARE share any of the personal information it Collects” section below.
APPLICATION PARTNER TREATMENT OF PERSONAL INFORMATION.
WILL ESSENTIALS HEALTHCARE SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
Personal information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone (with the exception of sharing your information with an applicable Application Partner – see the “Application Partner Treatment” section above). We share your personal information only as described below. Application Partners: We will share your personal information with an applicable Application Partner (see the “Application Partner Treatment” section above). Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, ESSENTIALS HEALTHCARE’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if ESSENTIALS HEALTHCARE, or substantially all its assets were acquired, or in the unlikely event that ESSENTIALS HEALTHCARE goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ESSENTIALS HEALTHCARE may continue to use your personal information as set forth in this policy. Protection of ESSENTIALS HEALTHCARE and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of our organization, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties and will be able to prevent the sharing of this information.
THIRD PARTY APPLICATIONS/WEBSITES.
The Application may permit you to link to other applications or websites. Such third-party applications/websites are not under ESSENTIALS HEALTHCARE’s control, and such links do not constitute an endorsement by ESSENTIALS HEALTHCARE of those other applications/websites, or the services offered through them. The privacy and security practices of such third-party application/websites linked to the Application are not covered by this Privacy Statement, and ESSENTIALS HEALTHCARE is not responsible for the privacy or security practices or the content of such websites.
WHAT PERSONAL INFORMATION CAN I ACCESS?
ESSENTIALS HEALTHCARE allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change in the event the Application changes.
- Account and user profile information
- User e-mail address, if applicable
- Facebook profile information, if applicable
CHANGES TO THIS PRIVACY STATEMENT
ESSENTIALS HEALTHCARE may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will update this statement. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Application after such changes have been first posted.
QUESTIONS OR CONCERNS
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at firstname.lastname@example.org . We will make every effort to resolve your concerns.
Effective Date: Nov 22, 2022